Refund policy

We hope you love your LÉ SOLEIL order. If something isn’t quite right, we’re here to help.

Received a damaged, defective, or incorrect item?
Please contact us within 48 hours of receiving your order, including your order number and clear photos or videos of the item and packaging.

For hygiene and safety reasons, we do not accept returns or exchanges unless the product arrives damaged, defective, or you receive an incorrect item.

Once reviewed and approved by our team, we’ll arrange the appropriate replacement or refund and keep you updated throughout the process.

Please note:
Returns or exchanges requested after the 48-hour reporting period for damaged, defective, or incorrect orders may not be accepted.